IT Support for Homes and Small Businesses since 1998
Servicing Salisbury residents since 1998 we have over 20 years experience and have successfully completed in excess of 20,000 on site call outs.
We work predominantly within a 10 mile radius of Salisbury and specialise in homes and small business IT support.
Our dedicated support team can help you with any IT related issue big or small. We would love to hear from you.
We live and breath IT so you don't have to.
Support at a reasonable price
Pay as You go
£60 / Hour
- For home or business customers requiring ad hoc support
£30 / Hour
- We offer an annual membership for home users who like to call for any issue and get priority help at a reduced hourly rate and free telephone support
From £30 / Hour
- We offer an ongoing monthly membership scheme for small businesses that may need urgent help
Frequently Asked Questions
Andrew has been helping with our computing needs for 13 years now and has never failed to be prompt, reliable, attentive, helpful & sorts us out in the minimum of time with the minimum of fuss. It is very reassuring to have such a knowledgeable professional on hand, and he even tries to keep a straight face when asked questions of the most basic nature from a complete technophobe like me! We at TG Cruse Groundworks Ltd cannot recommend PC Support Salisbury highly enough! TG Cruse Groundworks Ltd
Our computers were out of date, slow and causing problems. The difficulty we faced was how to improve our IT systems without spending a fortune. Andrew came and visited us, took time to assess our needs and came up with a solution that we could afford. When it came to installation they were done within a day causing virtually no disruption to parish operations and a pleasure to have in the presbytery! A number of months have passed now and we are still delighted with what they installed and the service and support that they offered us. We would have no hesitation recommending them to other parishes or parishioners. Canon Michael Fitzpatrick
I have received excellent service from you over some years including acquiring and setting up a new computer. You have always responded to my queries quickly, efficiently and patiently. I am very grateful. Jenny Whitehead
Having spent over six weeks attempting, with the help of a local 'expert' and many fruitless hours on the telephone to my internet supplier's call centre, to get a broadband connection on my wife's laptop I called Andrew Pugh & in a one & a quarter hour visit he solved the problem - and sorted out some other niggles on my PC as well. He is worth his weight in gold. Joe Studholme
I have dealt with computers, hard and software and everything in between since 1978. I have had the misfortune to work with "computer wizards" of all sizes and shapes - with differing levels of expertise. I have never encountered the likes of Andrew Pugh. A gentleman of unlimited patience and tolerance, who - for all his superior knowledge and skill - talks to you, not down to you. You also get value for money when you deal with Andrew. If Andrew did not exist, it would be necessary to create one. Guy A. Woodworth
My husband and I are very pleased to give extremely positive feedback about the quality of service we have received from PC Support Salisbury over the past 11 years. Andrew Pugh has drawn up various levels of support for his clients and has clearly stated what each entails. Having done that he and his team deliver exactly what was promised, and more, to a very high standard. He and his team are obviously highly skilled but also very patient with those whose skills are more basic. His emergency troubleshooting has been invaluable. My husband and I recommend Andrew Pugh and his team highly and without hesitation, as do many of our friends. C Waldman
We have customers of all ages and all levels of IT ability, our customers range from their early 20's to their late 90's. Our businesses range from self employed sole traders working from home to limited companies employing over a hundred people.
In 1998, Andrew Pugh started @homepcsupport, he offered quick call outs to home users.
Getting computers fixed quickly and without the need to leave it with shop for a week was really popular, 20 years on the company name has changed but little else we still offer quick and affordable support to local residents.
We believe in outstanding customer service, our business is built on it. We don't have a shop frontage and don't advertise our services.
Our customers are our greatest asset as you will see if you visit our Testimonials page, they do all our advertising for us.